Promoter: Heineken UK Limited, 3-4 Broadway
Park, South Gyle Broadway, EDINBURGH, EH12 9JZ
These Terms and Conditions prevail in the event of any
conflict or inconsistency with any other communications, including advertising
or promotional materials. Entry instructions are deemed to form part of the
terms and conditions and by entering this promotion all participants will be
deemed to have accepted and be bound by the terms and conditions. Please
retain a copy for your information.
The personal data provided by entrants will only be used
by the Promoter for the purpose of conducting the promotion and at all times in
accordance with the Data Protection Act 2018 and the Promoter’s Privacy Policy
(available at
www.heineken.co.uk/legal-hub/heineken-brands-privacy-policy). The Promoter has appointed Hashting UK Limited
(company no. 12242883, with registered office address Wisteria Grange Barn,
Pikes End, Pinner, Middlesex, United Kingdom, HA5 2EX) (“Hashting”) to
facilitate the promotion. All processing of participant personal data by
Hashting will be in accordance with the Promoter’s Privacy Policy hyperlinked
above.
A. PARTICIPATION
AND PRIZES
1.
Only open to residents in the UK aged 18 or
over, excluding employees of any company in the Heineken group and any person
who, in the Promoter’s reasonable opinion, should be excluded due to their
involvement or connection with this promotion. Only one entry per person. No
entrant may win more than one prize.
2.
This
promotion begins at 00.01 on 1st May 2025 and will end at midnight
on 31st May 2025 (the “Campaign Period”).
3.
All participants entering from a
participating Star Pubs venue will have the chance to win one of 2x pairs of
tickets to the Formula 1 British Grand Prix 2025 including 3-day Silverstone
Grandstand tickets, 4 nights glamping and £150 towards travel expenses. This is the “Core Prize draw”. Guests
of winners of the Core Prize draw must be over 18.
4.
Participants entering from a participating Star Pubs venue in
England will also receive
cashback on their selected Heineken product. Cashback
is available on up to 2,500 Heineken products purchased in total. Once this
number is reached, no cashback will be available but participants will still be
able to enter the Core Prize draw.
5.
Participants entering from a participating Star Pubs venue in
Scotland or Wales will also have the chance to win one of 50 Heineken hats.
This is the “Secondary Prize draw”.
6.
A list of participating Star Pubs venues can be found here: https://locations.hashting.promo/3MHWMQ
B. HOW TO TAKE
PART IN ENGLAND
1.
To enter the Core Prize draw and claim their cashback,
participants must:
i.
Purchase any Heineken
or Heineken 0.0 product. Scan the QR
code on point of sale items in-venue, or click the link on social media, to be
directed to: https://hashting.promo/heinekenf1lp/F1ENG-POS
ii.
Confirm that they
are over the age of 18 and eligible to take part in this promotion.
v.
Upon
submitting the above information, participants will be directed to a webpage
notifying them that their request has been received and is under review by
Hashting. Hashting verifies all requests to ensure their compliance with these
terms and conditions. Following verification, Hashting will contact
participants using the email address provided to confirm that:
o their cashback claim has been accepted and approved,
along with the specific amount due to be refunded; or
o their cashback claim has been rejected, and the reason(s)
why; or
o more information is required by Hashting to review the
claim properly (for example, the photo of the receipt is unclear and therefore
a new one must be uploaded).
2.
Cashback is available on up to 2,500 Heineken products
in total, which will be awarded on a first come, first served basis. Each
person can claim for one Heineken product. In the event of the maximum of
number of claims being received before the expiry of the Promotion Period, participants
will be immediately notified upon clicking on the promotional link. Participants
will still be able to enter the Core Prize draw.
3.
Participating products are subject to availability and
service is at the discretion of bar staff.
4.
If participants do not purchase a Heineken product
during the Promotional Period, they will not be entitled to any cash back or
prize draw entry. Participants must submit their cashback claim by the earlier
of fourteen (14) calendar days after the link was received and midnight on 1st
June 2025. The maximum amount of cash back payable is £7.00. If the purchase
price paid for one Heineken product is less than £7.00, the cashback will match
the actual amount paid. If the purchase price paid for one Heineken product is
greater than £7.00, the cashback amount paid will be £7.00.
5.
Only valid claims for cash back will be accepted. A
valid claim comprises of a completed, legible, online application form. The
Promoter reserves the right to refuse any uploaded till receipts/claims that:
i.
Are out of focus/blurry, damaged or defaced;
ii.
Do not have a Heineken product clearly visible;
iii.
Fall outside of the stated Promotional Period;
iv.
Show venue locations in geographical locations outside of England;
v.
Are not from a selected
Star Pubs & Bars venue;
vi.
Are not unique to the individual;
vii.
Include an email address used in more than one claim;
viii.
Request cashback to the same payment account in more than one
claim.
The Promoter reserves the right at its sole discretion to
disqualify any individual found to be tampering with or altering till receipts.
Any attempts to submit any invalid till receipts may result in the
participant’s claim being rejected.
6.
Only single receipts showing a Heineken product as
outlined above will be accepted (multiple purchases across multiple receipts
will not be accepted).
7.
Cashback will be delivered by BACS transfer or PayPal
within twenty eight (28) calendar days of recipients confirming their details
via the cashback link.
8.
Proof of sending is not proof of receipt and Promoter
does not accept any responsibility for the non-receipt or the late receipt of
entry due to network failure or for any associated costs to entrants. No entries submitted via any other means will
be accepted.
C. HOW TO TAKE PART IN SCOTLAND AND WALES
1.
Participants entering from a selected Star Pub venue
in Scotland or Wales will receive entry into the Core Prize draw and the
Secondary Prize draw.
i.
NO PURCHASE
NECESSARY IN SCOTLAND OR WALES, no receipt required. Scan QR code on point of sale in venue to be
directed to https://hashting.promo/heinekenf1-lp/F1SW or go direct to entry page at https://hashting.promo/heinekenf1-lp/F1SW
ii.
Participants
must confirm that they are over the age of 18 and eligible to take part in the
promotion.
iii.
Participants
must then click on the button to choose to register via WhatsApp or SMS and
follow the link, sent via their chosen communication method, to access the
entry form. The link will be accessible until midnight on 1st June
2025. Mobile phone access is required and standard network rates apply.
iv.
Participants
must enter their first and last name, email address, and county to submit the
entry form.
D. GENERAL
1. If a participant tries to enter more than once they will either
receive an SMS stating that they have reached their maximum number of entries
or will not receive a reply.
2.
Requests for cashback and entry into prize draws must
be made personally. Requests/entries made through agents/third parties, bulk
requests or automated requests are invalid. No multiple requests/entries from a
single IP address will be valid.
Amended, defaced or photocopied requests/reviews and accompanying photo
evidence will be invalid. The Promoter accepts no responsibility for lost,
damaged, incomplete, illegible or delayed requests/entries or accompanying
evidence, and such requests/reviews will be void. Proof of sending is not proof
of receipt and Promoter does not accept any responsibility for the non-receipt
or the late receipt of WhatsApp/SMS messages or the request/entry itself due to
network failure or for any associated costs to participants. No requests/entries submitted via any other
means will be accepted. The Promoter cannot guarantee uninterrupted or secure
access to the web entry route. Any mechanical reproduction or automated
requests are prohibited, and any use of such automated devices will cause
disqualification.
3.
The Promoter reserves the right to:
a. verify all cashback requests, prize draw entries, and the
winner themselves;
b. refuse cashback or award of a prize;
c.
withdraw the
prize entitlement and/or refuse further participation; or
d. disqualify the participant,
where there are
reasonable grounds to believe there has been a breach of these terms and
conditions or any instructions forming part of entry requirements or otherwise
where a participant has gained unfair advantage in participating in the
promotion or applied for cashback using fraudulent means. The Promoter will be the final arbiter in any
decisions and these will be binding and no correspondence will be entered into.
The decision of the Promoter in all matters is final and binding and no
correspondence will be entered into.
4.
All prize winners in the Core Prize draw and the Secondary
Prize draw will be informed by mobile message within three (3) calendar days of
the end of the Promotion Period if they have won a prize. An email will also be
sent on the same day with further information and to arrange prize fulfilment.
Winners must reply to the email within three (3) days of receipt to confirm
that they accept the prize and provide any information required for prize
fulfilment purposes. If a winner of the Core Prize draw fail to do so, the
Promoter reserves the right to add their prize back into the prize pot and
include it in a mop up Core Prize draw where winners will be selected at random
from all valid entrants who have not already won a prize. Mop up prize draw winners will be informed by
the same method as the original winner and shall likewise have three (3) calendar
days from receipt to reply to the email to confirm that they accept the prize
and provide any information required for prize fulfilment purposes.
5.
Winners’ details will be available for three months
from the end of the Claim Period. By entering, the winners consent to such
information being disclosed upon request.
6.
There is no cash or other alternative to the prizes in
whole or in part. Prizes are not
transferrable. The Promoter reserves the right to reclaim the prize if it is
transferred.
7.
The Promoter is not responsible for any third-party
acts or omissions.
8.
The Promoter reserves the right to cancel or amend
this promotion due to events or circumstances arising beyond its control.
9.
The promotion is in no way sponsored, endorsed or
administered by, or associated with, Facebook or Instagram. Facebook or Instagram
is not responsible to entrants in respect of any aspect of this promotion.
10.
The decision of the Promoter in all matters is final
and binding and no correspondence will be entered into.
11.
The Promoter cannot guarantee that any event will be
free from disruptions, failings or cancellations. The Promoter is not liable for such
disruptions, failings or cancellations unless they are caused by our
negligence. Any requests for refunds or
compensation arising from them should be sent to the operator of the
event. The Promoter can provide participants
with their details on request.
12.
All taxes (including without limitation national &
local taxes) in connection with any prize & the reporting consequence
thereof, are the sole responsibility of the prize winner.
13.
These rules and any dispute or difference arising out
of or in connection with them shall be governed by and construed in accordance
with English law. The Promoter and each
entrant irrevocably agrees to submit to the exclusive jurisdiction of the
Courts of England over any claim or matter arising under or in connection with
these rules or the legal relationships established by this agreement.