HASHTING CASHBACK CAMPAIGN USER TERMS & CONDITIONS – HEINEKEN 0.0 2024
Promoter: Heineken UK Limited, 3-4 Broadway Park,
South Gyle Broadway, Edinburgh, EH12 9JZ
The personal data provided by participants will
only be used by the Promoter for the purpose of conducting the promotion and at
all times in accordance with the Data Protection Act 2018 and the Promoter’s
Privacy Policy (available at www.heineken.co.uk/legal-hub/heineken-brands-privacy-policy). The
Promoter has appointed Hashting UK Limited (company no. 12242883, with
registered office address Wisteria Grange Barn, Pikes End, Pinner, Middlesex,
United Kingdom, HA5 2EX) (“Hashting”) to facilitate the promotion
including issuing of cashback in accordance with these terms and conditions.
All processing of participant personal data by Hashting will be in accordance
with the Promoter’s Privacy Policy hyperlinked above.
1.
Only open to residents in the UK and Channel Islands and Isle of
Man aged 18 or over.
2.
Participants can claim cashback up to a maximum of £5.00 upon
proof of purchase of any 4 x 330ml pack of Heineken 0.0 or 6x330ml pack of
Heineken 0.0 from participating Tesco, Asda, Co-op, Waitrose, Sainsbury’s and Morrison’s
stores in England (subject to availability). Service is at the discretion of
the checkout staff. Participants must
retain their itemised receipt as proof of in-store purchase. Online purchases on
participating store platforms for delivery in England are included in the
cashback campaign and participants must retain a screenshot of their online
itemised receipt. No more than one cashback request to be made per person. The
cashback campaign is limited to 5,000 valid cashback claims. The cashback
service will be facilitated by the Promoter’s third-party service provider, Hashting.
3.
For instructions on how to claim cashback using your receipt, participants
can follow the link provided in the Promoter’s social media posts published on
the HEINEKEN Meta platforms.
Participants will then be taken to Hashting’s landing page,
upon which participants will be asked whether they wish for the instructions on
how to claim cashback to be sent to them via Whatsapp or SMS. Participants will
then receive a link via their chosen communication method. Mobile phone access
is required, and standard network rates apply. Using the link contained in the automated
SMS/Whatsapp message (which will be accessible until seven (7) calendar days
after the end of the Promotion Period (as defined in clause 6 below)), participants
will be asked to provide:
·
their
first and last name;
·
their
email address;
·
the
amount they paid for the product;
·
a
photo/upload of their receipt as evidence of the amount paid (the price shown
on the receipt shall be paid in cashback up to the maximum amount of £5.00 for
4x440ml Heineken 0.0 or 6x330ml Heineken 0.0 as set out above); and
·
confirmation
as to whether they wish to receive their refund via PayPal or by BACS. If the
former, participants will be asked to provide their PayPal email address; if
the latter, participants will be asked to provide their sort code and account
number.
4.
Upon submitting the above information, participants will be
directed to a webpage notifying them that their request has been received and
is under review by Hashting. Hashting verifies all requests to ensure their
compliance with these terms and conditions. Having reviewed the request,
Hashting will contact participants using the email address provided to confirm
that:
·
their
cashback claim has been accepted and approved, along with the specific amount
due to be refunded; or
·
their
cashback claim has been rejected, and the reason(s) why; or
·
more
information is required by Hashting to review the claim properly (for example,
the photo of the receipt is unclear and therefore a new one must be uploaded).
5.
Hashting will process and issue any approved refunds to
successful participants within thirty (30) calendar days of the participant
submitting their request for cashback via
PayPal or by BACS as referred to in clause 3 above. For the avoidance of doubt, refunds cannot be exchanged for
other goods or services and can only be received by the original purchaser of
the product.
6.
The cashback campaign opens at 00:01 on 16 August 2024 and
closes either at 23:59 on 15 September 2024 or the time and date
on which 5,000 cashback redemptions have been received, whichever is earlier
(the “Promotion Period”). Participants will be immediately notified if the Promotion
Period has ended when they click the promotional link.
Product Review Promotion
7.
Upon submitting a cashback claim, in accordance with these terms
and conditions, participants will receive an automated SMS/Whatsapp message
with instructions on how to enter into a prize draw to win £200 in cash by
leaving an honest review of Heineken 0.0. There is one (1) prize to be won. This
message will contain a link to the product review page on the website for the
store from which the product was originally purchased. To clarify, participants will only be able to
leave one review and therefore will only be entered into the prize draw once. The
review must be posted between 16 August 2024 and 15 September 2024. The product review promotion will be
facilitated by the Promoter’s third-party service provider, Hashting.
8.
After leaving a review, participants must then reply to the
automated message with the name/nickname that they left the review under no
later than seven (7) calendar days after the end of the Promotion Period.
Participants will then receive a message to confirm that they have been entered
into the prize draw.
9.
The prize draw will take place fourteen (14) calendar days after
the Promotion Period has ended and the winner will be selected at random from
all valid entries by Hashting via a random number generator. The winner will be
notified by Hashting by email within five (5) working days of the draw. The prize is non-transferable. If the winner
does not acknowledge receipt within five (5) working days, the winner will be
redrawn.
10.
The winner’s first name
and county will be made available by Hashting on request by emailing uk@hashting.support
between 23 September and 23 December 2024. By entering, the winner consents to
such information being disclosed.
11.
The Promoter has the absolute discretion to refuse to include a
participant in the prize draw where their review:
a.
promotes excessive, irresponsible, or underage consumption of
alcohol;
b.
uses offensive, obscene, pornographic, abusive, false,
misrepresenting, defamatory or malicious content;
c.
includes or refers to other brands;
d.
includes content to which someone else owns the copyright,
without the requisite authorisations;
e.
includes advertisements or solicitations of business; or
f.
breaches these terms and conditions.
General
1.
Requests for cashback and reviews must be made personally. Requests/reviews
made through agents/third parties, bulk requests or automated requests are
invalid. No multiple requests/reviews from a single IP address will be
valid. Amended, defaced or photocopied requests/reviews
and accompanying photo evidence will be invalid. The Promoter accepts no responsibility for
lost, damaged, incomplete, illegible or delayed requests/reviews or
accompanying evidence, and such requests/reviews will be void. Proof of sending is not proof of receipt and Promoter
does not accept any responsibility for the non-receipt or the late receipt of Whatsapp/SMS
messages or the request/reviews itself due to network failure or for any
associated costs to participants. No requests/reviews
submitted via any other means will be accepted.
The Promoter cannot guarantee uninterrupted or secure access to the web
entry route. Any mechanical reproduction
or automated requests are prohibited, and any use of such automated devices
will cause disqualification.
2.
The Promoter reserves the right to:
a.
verify all cashback requests, reviews and the winner themselves;
b.
refuse cashback or award of the prize;
c.
withdraw the prize entitlement and/or refuse further
participation; or
d.
disqualify the participant,
where there are reasonable grounds to believe there has been a
breach of these terms and conditions or any instructions forming part of entry
requirements or otherwise where a participant has gained unfair advantage in
participating in the promotion or applied for cashback using fraudulent
means. The Promoter will be the final
arbiter in any decisions and these will be binding and no correspondence will
be entered into.
3.
The decision of the
Promoter in all matters is final and binding and no correspondence will be
entered into.
4.
The Promoter is not responsible for any third
party acts or omissions.
5. The Promoter reserves the
right to cancel or amend this promotion due to events or circumstances arising
beyond its control.
6. The cashback campaign is
in no way sponsored, endorsed or administered by, or associated with, Meta. Meta
is not responsible to participants in respect of any aspect of this promotion.
7.
Links
to this promotion from third party sites are permitted only upon approval from
Hashting on behalf of the Promoter. Please contact us at uk@hashting.support to seek such approval.
8. These rules and any
dispute or difference arising out of or in connection with them shall be
governed by, and construed in accordance with, English law. The Promoter and each participant irrevocably
agrees to submit to the exclusive jurisdiction of the Courts of England and
Wales over any claim or matter arising under or in connection with these rules
or the legal relationships established by this agreement.